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Management Skills Introduction: Communication Online Class

After taking this course, the learner will be able to level with their employees, deliver bad news, express themselves clearly, and ask questions that uncover employees' ideas and opinions.

Deliver bad news to employees in a constructive manner

Speak effectively

Use silence to enhance communication

Ask incisive questions

Topics:

Making the Best of Bad News

Speaking with Your Staff

Muzzling Your Mouth

Asking Questions

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

Total Time: 59.0 minute(s)

Subscription Time (total time to complete): 12 Months

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Copyright 2007 1 Choice 4 Training

Management Skills Introduction: Communication Online Class

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