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Effective Business Communication: Letters Online Class

Effective Business Communication Online Class
Order Information
Item # buscom
Price$50.00
Series Price$32.99 - You Save 34%
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The course discusses standard letter parts and letter formats. This course talks about planning a correspondence, and the words, sentences, and paragraphs used when creating an effective letter. It also discusses the block and modified letter formats and how they differ. Finally, this course presents how to write letters that convey neutral or positive news, as well as how to write negative news letters with tact and courtesy.



List the acceptable letter-writing formats

Discuss three categories of letters

Determine which style of writing is best for a particular situation

Write neutral, positive, negative, and persuasive letters


Topics:
Parts of a letter

Letter formats

Neutral and positive news

Negative news

Persuasive letters

Sales letters


Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

Total Time: 2.0 hour(s)

Subscription Time (total time to complete): 12 Months

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Effective Business Communication: Letters Online Class