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Dealing with Difficult People: Communication Online Class

Dealing with Difficult People Online Class
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Item # diffip
Price$50.00
Series Price$32.99 - You Save 34%
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This course provides an overview of problems that arise from communication problems in the workplace. After taking this course, you will be able to identify key causes of communication problems in the workplace and outline thoughtful, effective strategies for resolving them.



Clarify a situation involving a communication problem

Qualify the communication problem by weighing the options and mitigating factors involved

Modify the situation to resolve the problems that miscommunications cause


Topics:
Your subordinate

Your co-worker

Your boss


Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

Total Time: 2.0 hour(s)

Subscription Time (total time to complete): 12 Months

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Dealing with Difficult People: Communication Online Class