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Dealing with Difficult People: Consideration Online Class

Dealing with Difficult People Online Class
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Item # diffip
Price$50.00
Series Price$32.99 - You Save 34%
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After taking this course, the learner will be able to identify key causes of inconsiderate behavior in the workplace and outline polite, effective strategies for resolving the problems with the other people who are involved. Situations covered in this course include workspace issues such as noise, odors, and misuse of shared spaces, as well as interpersonal issues of respect and courtesy.



Clarify a situation involving inconsiderate behavior

Qualify your acceptance of a difficult behavior after weighing the options and mitigating factors involved

Modify the situation to resolve the problems that inconsiderate behavior causes


Topics:
Your Subordinate

Your Co-workers

Your Supervisor


Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

Total Time: 2.0 hour(s)

Subscription Time (total time to complete): 12 Months

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Dealing with Difficult People: Consideration Online Class